Complaints Book

When can I use the Complaints Book?

If you have a complaint regarding your experience at mrminitruck.store, you can always contact us via our customer support email : mrminitruck.cs@gmail.com. We will be happy to help.

 

Where can I access the online Complaints Book?

This is a different process from contacting mrminitruck.store´s customer support directly.

If you feel that your complaint has not been adequately addressed, you can still—but are not required to—use the online Complaints Book.

 

In Portugal : https://livroreclamacoes.pt/Inicio/

In the European Union (E.U.) : https://ec.europa.eu/consumers/odr/